Overview
We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 3-day risk-free money-back guarantee.
To complete your return, we require a receipt or proof of purchase.
Policy for Services and Memberships
Note that the refund will only be honored if we cannot deliver the service within the stipulated delivery timeline. But if we have started it, you will have to allow us the time to finish it. If we encounter any issues that require us to ask for a time extension, we will ask for it using the provided means of contact.
If you are not satisfied with our delivered service for any reason, you can get a refund within 3 days only if the service doesn’t appear as described.
Additional services
Please note that any additional services, custom work, or technical support are non-refundable as our time cannot be recovered.
Policy for Downloadable items
Dues to the nature of downloadable items, the refunds policy is handled per item, as different items have different attributes. Please refer to the item sales page to see the refund policy specific to it.
Policy for Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:
https://imarena.net/contact-us/
This refund policy document was last updated on November 27, 2021